Terms & Conditions

By booking a service with ORVIX Automotive Care ("ORVIX"), you agree to the following terms and conditions. Please read them carefully before making a booking.

Services

ORVIX provides automotive detailing services only. We do not perform mechanical repairs, body work, or any services outside the scope of automotive detailing.

Bookings & Appointments

All services are by appointment only. Appointments are subject to availability. ORVIX reserves the right to confirm, reschedule, or decline a booking based on scheduling capacity and service area availability.

Pricing

Prices listed on the website are starting prices for standard vehicle conditions. Final pricing may vary depending on vehicle size, condition, stains, pet hair, odor, excessive dirt, or special requests. Any price adjustments will be communicated before service begins.

Payments

A 50% deposit is required at the time of booking. The remaining balance is due upon completion of the service. We accept credit card, Apple Pay, and Google Pay.

Vehicle Condition

The customer is responsible for disclosing the current condition of the vehicle at the time of booking. ORVIX is not liable for pre-existing damage, wear, or conditions that may be revealed during the detailing process.

Liability

ORVIX takes every precaution to protect your vehicle during service. However, ORVIX is not responsible for pre-existing damage, scratches, dents, or wear that was present before service. Any concerns must be reported within 24 hours of service completion.

Service Area

ORVIX provides mobile detailing within selected service areas in West Vancouver and the Greater Vancouver area. Service area availability may vary.

Changes to Terms

ORVIX reserves the right to update these terms at any time. Updated terms will be posted on this page.

Last updated: June 2026